1. Data We Collect

We collect several types of information, including:

• Information you provide directly: name, email address, phone number, profile information, payment / billing info (when you enroll in paid courses), educational background, feedback, content submissions (assignments, forum posts), uploads, etc.
• Automatically collected data: IP address, device type, browser version, operating system, usage metrics (which pages you visit, videos you watch, time spent, interactions), cookies/web beacons, log data, general location (city/region/continent).
• From third-party sources: social login providers (if you login via Google/Facebook etc.), analytics providers, payment processors, partners (if you opt in via partner programs).
• Sensitive or limited personal data: We avoid collecting extremely sensitive information (such as biometric or health data) unless explicitly required (with your consent) for course delivery, legal, or compliance purposes.

2. How We Collect Data

• When you register for an account, enroll in a course, post content, respond to surveys, or contact us.
• Via cookies and other tracking technologies when you use our site or app.
• Through your interactions with third-party services (if connected).
• When you fill out feedback forms, participate in forums/discussion boards.

3. How We Use Data

We use your data to:

• Provide learning services (grant access to courses, track your progress, issue certificates).
• Process payments, billing, refunds.
• Personalize your experience: recommend courses, send relevant notifications.
• Improve and monitor our platform: performance, usability, content relevancy.
• Communicate with you: course updates, changes, support communications.
• Maintain security: prevent fraud, detect misuse, enforce policies.
• Fulfil legal, regulatory, tax obligations.

4. Sharing, Disclosure & Transfers

We may share your information:

• With service providers (payment gateways, hosting, email, analytics).
• With partners or institutions if you enroll via or with them.
• For legal / regulatory compliance (court orders, law enforcement).
• In connection with business changes (e.g. merger, acquisition) provided protections remain.
• With your consent (for example, if you agree to sharing certain info with third parties).

If data is transferred outside of India (or your country), we will ensure adequate safeguards (contractual, legal, or other) are in place.

5. Your Rights & Choices

As a user, you generally have the following rights (depending on jurisdiction):

• Access your personal data; see what we hold about you.
• Update / correct inaccurate or incomplete data.
• Delete your personal data (unless we are required to retain for legal / compliance reasons).
• Restrict or object to certain processing (e.g. marketing).
• Withdraw your consent, if processing is consent-based.
• Data portability: have your data exported in a machine-readable form.

You can adjust privacy settings in your account, opt out of non-essential communications, manage cookie preferences, etc.

6. Data Retention

• We retain personal data for as long as necessary to provide Services, comply with legal obligations, enforce agreements, or resolve disputes.
• After it is no longer needed, data will be securely deleted or anonymised.
• For example, transactional records may be kept for tax / audit purposes for a statutory period.

6. Data Retention

• We retain personal data for as long as necessary to provide Services, comply with legal obligations, enforce agreements, or resolve disputes.
• After it is no longer needed, data will be securely deleted or anonymised.
• For example, transactional records may be kept for tax / audit purposes for a statutory period.

7. Cookies & Similar Technologies

• We use cookies/local storage/web beacons to enable core functionality (login, sessions), maintain preferences, understand usage, and for performance/analytics.
• Some are essential; others are non-essential (analytics, tracking). You may accept or decline non-essential cookies (via consent banners etc.).
• Disabling non-essential cookies may reduce functionality (e.g. recommendations, remembering preferences).

8. Security

• We follow recognized security practices: encryption in transit & at rest, secure servers, access controls, etc.
• While we aim to protect your personal data, no system is completely fail-proof. Complete security cannot be guaranteed.

10. Jurisdiction & Local Laws

• We will comply with applicable local laws concerning data protection/privacy.
• For users in India, laws under Information Technology Act, rules under Intermediaries etc. are respected.
• If you are located outside India, additional provisions or rights may apply (depending on your local regulation).

11. Changes to this Policy

We may update this policy from time to time. When changes are material, we will notify users (via email or prominent notice).

12. Contact Information

If you have questions about this Privacy Policy or desire to exercise your rights, contact us: SCLI (Social Capacity & Learning Initiative)
Address: C-126, Sector 2, Noida, Uttar Pradesh, India